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full of shiny newness

2005-03-05


yes, the first week of work is behind me now and i'm pretty surprised as it was really good. though "work" isn't the right word as the first six weeks are all about theory. it's almost like school. most of the people are really nice. i get along with them and all. there's one person who started doing my head in immediately but everybody's complaining about her because you can't have a conversation with her because she will immediately start bragging about everything she has and rant about the world being unfair because, oh my fucking gawd, her cellphone doesn't work properly. i've known her for 4 days and i already heard the story twice, though i've never talked to her directly. i've been told that it's worse if you actually have.
none of the people in my group have much in common with me but that is fine. in fact, most of them are much older than me. mid-30's to mid-40's. and they all have proper family lives and whatever. so pretty much the opposite of me. i was surprised, though, because yesterday, a girl (one of the few of my age) asked me whether i could check some tourdates for her because she wants to buy some tickets for his boyfriend as a birthday present. when i asked her what he listened to to figure out what to look for, she went "well, pretty much the same as you. AFI and all." strange. especially because i never mentioned them, so that means she must have seen my car sticker and figured it out. it freaked me out because i learned to be all vague about what i like at work. like, never mention band names and stuff. just because people just stare at me for a few seconds and then turn the conversation to another topic because they have no idea what i'm talking about and don't care, either. so, i was using that strategy now, too, and she actually started it. it's still MY band and i refuse to talk about them at work.
and while we're talking about music: we even have a celebrity at work. well, as far as that goes. we have the live guitarist of a more or less-famous metal project in our group. i have no idea how popular they are as i don't listen to metal but i've seen them (well, the singer (i guess?!)) on the cover of a magazine and i read some people's comments on them on a message board. and the fact that i know about them though i'm not interested in the genre probably means they're fairly popular. i feel all special. hanging out with the celebs. well, not really. i worked together with him for one task and it was slightly irritating. it was a really really simple task and we were only supposed to make a list of some advantages of some cellphone service and he acted like we were close to finding a cure for aids. i guess that's because he's studying law and is probably used to big projects. i noticed it again today. we were only supposed to give a quick feedback for the first week to our trainer and everyone just said what was on their mind. and he had actually made NOTES and was using all sorts of rather difficult words. well, not necessarily difficult but they were a little over the top for a quick, spontaneous round of feedback. in a way, it's cute and amusing when you watch him but i hope i'll never have to work on something with him again. at least not in a team with only the two of us.

yes, as you can see, i'm already pretty much involved with the whole work thing. one thing that worries me, though, is that i will be allowed to grant refunds. and i can decide whether it is necessary myself. on the other hand, it can all be questioned by the team leader and i can get in trouble. it makes me a little nervous because it means i have to deal with money that isn't mine and it can sum up to a lot per day. per customer, i have a limit of 60� but if i do it a few times a day, i can easily spend (or waste) a good few hundred �'s. i think i'll just never do it, unless there is some concrete system error. i was told that would be alright, too, if i'm unsure of whether it would be ok to grant a refund or not. just like, let the team leader or someone else deal with it. someone who'll get less trouble.
i'm also nervous because we really have to know a lot. we have a programme where we can look things up but i think it is a bit slow and if you have to look up several things, it will be a bit hard to keep the person on the line entertained. this means most of it will have to be in my head. i think i'm lucky, though, because especially the technical stuff is no problem for me as i spent the past three years getting that pressed into my head. there are people in the group who have never ever worked with mobile services or anything along those lines. some haven't even worked with a computer before. i have no idea how they think they're gonna get by but i think it's brave to try it.

yup, that's pretty much what the past 4 days have been about. and i'm pretty much knackered now, though it got better. tuesday and wednesday were absolutely terrible. i was dead. by now i got used to it, though. 9-5.30 isn't that bad anyway. especially since getting to the new location is way easier and quicker than my old "journeys".

well, i shall finish uploading some songs into itunes now and then drag my tired and drained butt to bed for some sleep. well, much sleep.


die �rzte - m�nner sind schweine (live)



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